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Akstudioz

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Introduction and Scope

This Privacy Policy ("Policy") describes how AKStudioz ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website, engage our services, or interact with us. This Policy applies to all users worldwide and complies with international data protection regulations including GDPR, CCPA, and other applicable privacy laws. By using our services, you consent to the data practices described in this Policy.

2. Information We Collect

We collect the following categories of information: Personal Information: • Contact Details: Name, email address, phone number, company name, job title, and business address • Professional Information: Company size, industry, project requirements, and business objectives • Communication Records: Emails, chat logs, meeting notes, and project discussions Financial Information: • Payment Details: Billing information, credit card data, and transaction history • Invoicing Data: Project costs, payment schedules, and financial records • Tax Information: Business tax identification numbers and compliance documentation Technical Data: • Device Information: IP address, browser type, operating system, device identifiers • Usage Analytics: Website navigation patterns, feature usage, and interaction data • Performance Metrics: Page load times, error logs, and system performance data Project Information: • Requirements: Project specifications, design preferences, and technical requirements • Content: Files, images, documents, and creative assets provided by clients • Feedback: Client reviews, testimonials, and satisfaction surveys

3. Legal Basis and Purpose of Data Processing

We process your personal data based on the following legal grounds: Contract Performance: • To provide and manage our professional services • To process payments and maintain financial records • To fulfill contractual obligations and project deliverables Legitimate Business Interests: • To improve our services and develop new offerings • To analyze usage patterns and optimize user experience • To conduct market research and business development • To maintain and enhance our website functionality Legal Compliance: • To fulfill regulatory and tax obligations • To respond to legal requests and court orders • To protect our rights and prevent fraud Consent: • For marketing communications and promotional materials • For third-party integrations and advanced analytics • For optional features and enhanced services

4. Data Sharing and Third-Party Disclosures

We are committed to protecting your privacy and do not sell, rent, or trade your personal information. We may share your data in the following circumstances: Service Providers: • Cloud hosting and infrastructure providers (AWS, Google Cloud, Azure) • Payment processors and financial service providers • Project management and communication tools • Analytics and marketing service providers Legal Requirements: • Government authorities and regulatory bodies • Law enforcement agencies with valid legal requests • Courts and legal proceedings as required by law Business Transfers: • In connection with mergers, acquisitions, or asset sales • During corporate restructuring or reorganization • With your explicit consent for specific purposes International Transfers: • Data may be transferred to countries with different privacy laws • We ensure adequate protection through standard contractual clauses • We comply with applicable data transfer regulations

5. Data Security and Protection Measures

We implement comprehensive security measures to protect your data: Technical Safeguards: • End-to-end encryption for data transmission and storage • Multi-factor authentication and access controls • Regular security audits and vulnerability assessments • Intrusion detection and prevention systems Organizational Measures: • Employee training on data protection and privacy • Strict access controls and role-based permissions • Regular security awareness programs • Incident response and breach notification procedures Physical Security: • Secure data centers with environmental controls • 24/7 monitoring and surveillance systems • Restricted access to server facilities • Backup and disaster recovery procedures Compliance Standards: • ISO 27001 information security management • SOC 2 Type II compliance for data centers • Regular penetration testing and security assessments • Compliance with industry security standards

6. Your Data Rights and Choices

Depending on your location and applicable laws, you may have the following rights: Access and Control: • Request access to your personal information • Update or correct inaccurate data • Delete your personal information (with limitations) • Restrict or object to data processing Communication Preferences: • Opt-out of marketing communications • Choose communication channels and frequency • Unsubscribe from specific types of messages • Manage notification preferences Data Portability: • Request a copy of your data in portable format • Transfer your data to another service provider • Export your project information and communications • Maintain control over your digital assets To exercise these rights, contact us at: Email: ashish@akstudioz.com Phone: +971 58 900 2799 Support Portal: https://www.akstudioz.com/contact

7. Cookies and Tracking Technologies

We use various technologies to enhance your experience and analyze website performance: Essential Cookies: • Session management and authentication • Security features and fraud prevention • Basic website functionality and navigation Analytics Cookies: • Website usage statistics and performance metrics • User behavior analysis and optimization • Service improvement and feature development Marketing Cookies: • Personalized content and recommendations • Social media integration and sharing • Advertising effectiveness measurement Cookie Management: • Browser settings to control cookie preferences • Cookie consent management tools • Third-party opt-out mechanisms • Clear information about tracking practices

8. International Data Transfers and Compliance

As a global company, we may transfer your data internationally: Cross-Border Transfers: • Data may be processed in different countries • We ensure compliance with local privacy laws • Standard contractual clauses for EU data transfers • Adequacy decisions and certification programs Regional Compliance: • GDPR compliance for European users • CCPA compliance for California residents • LGPD compliance for Brazilian users • Other applicable regional privacy laws Data Localization: • Strategic data center locations worldwide • Local data processing where required • Compliance with data sovereignty requirements • International data protection standards

9. Data Retention and Deletion

We retain your data only as long as necessary: Retention Periods: • Project data: Retained for 7 years for business and legal purposes • Financial records: Kept for 10 years for tax and compliance • Marketing data: Retained until consent withdrawal or 3 years of inactivity • Technical logs: Stored for 2 years for security and troubleshooting Deletion Procedures: • Secure data destruction methods • Verification of complete data removal • Notification of data deletion completion • Documentation of deletion activities Legal Holds: • Data preservation during legal proceedings • Compliance with regulatory requirements • Protection of company and client interests • Timely release when legal obligations end

10. Children's Privacy and Special Categories

We are committed to protecting vulnerable populations: Children's Privacy: • Our services are not intended for children under 16 • We do not knowingly collect data from minors • Parental consent required for users under 18 • Prompt deletion of any inadvertently collected minor data Special Category Data: • We do not process sensitive personal information • No collection of health, biometric, or political data • Limited processing of financial information for payment purposes • Strict controls on any special category data handling Vulnerable Adults: • Special consideration for elderly or disabled users • Clear communication and accessible formats • Additional support and assistance options • Respect for individual capabilities and preferences

11. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements: Update Process: • Regular review and assessment of privacy practices • Legal consultation for regulatory changes • Stakeholder input and feedback consideration • Transparent communication of policy updates Notification Methods: • Email notifications to registered users • Website announcements and banner notifications • Updated effective dates and change summaries • Clear explanation of material changes Continued Use: • Acceptance of updated policies through continued use • Option to withdraw consent for new processing activities • Right to terminate services if policy changes are unacceptable • Historical policy versions available upon request

12. Contact Information and Support

For privacy-related questions, concerns, or requests: 24/7 Global Privacy Support Available Privacy Officer Contact: Email: ashish@akstudioz.com Phone: +971 58 900 2799 Support Channels: Support Portal: https://www.akstudioz.com/contact Live Chat: Available 24/7 on our website Emergency Support: Round-the-clock assistance for privacy concerns Response Times: • General inquiries: Within 24 hours • Data subject requests: Within 30 days • Urgent privacy matters: Immediate response • Complex requests: Progress updates within 7 days Last Updated: August 22, 2025